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Your privacy is very important to us. We want to make
your experience on the Internet as enjoyable and
rewarding as possible, and we want you to use the
Internet's vast array of information, tools, and
opportunities with complete confidence.
We have created this Privacy Policy to demonstrate our
firm commitment to privacy and security. This Privacy
Policy describes how Internet Services
collects information from all end users of
Internet Services's services (the
"Services") - those who access some of our Services but
do not have accounts ("Visitors") as well as those who
pay a monthly service fee to subscribe to the Service
("Members") - what we do with the information we
collect, and the choices Visitors and Members have
concerning the collection and use of such information.
Internet Services requests that you
read this Privacy Policy carefully.
Personal Information Internet Services Collects and
How It Is Used
Introduction
Internet Services collects information
in different ways from Visitors and Members who access
the various parts of our Services and the network of Web
sites accessible through our Service. We use this
information primarily to provide a customized experience
as you use our Services and, generally, do not share
this information with third parties. However, we may
disclose personal information collected if we have
received your permission beforehand or in very special
circumstances, such as required to provide the services
or when we believe that such disclosure is required by
law or other special cases described below.
Registration
Members are asked to provide certain personal
information when they sign up for our Services including
name, address, telephone number, billing information
(such as a credit card number) to access the Services.
The personal information collected from Members during
the registration process is used to manage each Member's
account (such as for billing purposes). This information
is not shared with third parties, unless specifically
stated otherwise or in special circumstances such as
third-party billing systems, E911 and other situations
required by law. However, in instances where
Internet Services and a partner jointly
promote the Services, Internet Services
may provide the partner certain personal information,
such as the name, address, and username of persons who
subscribed to the Services as a result of the joint
promotion for the sole purpose of allowing us and the
partner to assess the results of the promotion. In this
instance, personal information may not be used by the
partner for any other purpose.
Internet Services may also generate nonidentifying and
aggregate profiles from personal information Members
provide during registration (such as the total number,
but not the names, of Members). As explained in more
detail below, we may use this aggregated and
nonidentifying information to sell advertisements that
appear on the Services.
Internet Services Partners and Sponsors
Some Internet Services products and
services are offered to Visitors and Members in
conjunction with a non-affiliated partner. For example,
we outsource the provision of stock quotes and operation
of your stock portfolio (accessible through your
Personalized Page) to a third-party vendor. To provide
Visitors and Members some of these products and
services, the partner may need to collect and maintain
personal information. In these instances, you will be
notified before any such data is collected or
transferred and may decide not to use that particular
service or feature. Additionally, many
Internet Services Members have
cobranded Personalized Pages that are cosponsored by
nonaffiliated partners. Internet Services
will share nonidentifying and aggregate information
(except as described above), but not personal
information, with such partners in order to administer
the cobranded products or services offered.
Online Shopping
At some Web sites, you can purchase products and
services or register to receive materials, such as a
catalog or new product and service updates. In many
cases, you may be asked to provide contact information,
such as your name, address, email address, phone number,
and credit/debit card information. If you complete an
order for someone else, such as an online gift order
sent directly to a recipient, you may be asked to
provide information about the recipient, such as the
recipient's name, address, and phone number.
Internet Services has no control over
the third parties' use of any personal information you
provide when placing such an order. Please exercise care
when doing so.
If you order products directly from
Internet Services, such as through the
"Internet Services Store," we will use
the personal information you provide only to process
that order. We do not share this information with
outside parties except to the extent necessary to
complete that order.
Online Advertisements
Internet Services displays our online
advertisements. We share aggregated and nonidentifying
information about our Visitors and Members collected
through the registration process as well as through
online surveys and promotions with these advertisers.
Additionally, in some instances, we use this aggregated
and nonidentifying information to deliver tailored
advertisements. For instance, an advertiser tells us the
audience they want to reach (for example, males between
25 and 55 years of age) and provides us an advertisement
tailored to the audience. Based upon the aggregated and
nonidentifying information we have collected, we may
then display the advertisement to the intended audience.
Internet Services does not share
personal information about its Visitors or Members with
these advertisers.
Responses to Email Inquiries
When Visitors or Members send email inquiries to
Internet Services, the return email
address is used to answer the email inquiry we receive.
Internet Services does not use the
return email address for any other purpose and does not
share the return email address with any third party.
Voluntary Customer Surveys
We may periodically conduct both business and individual
customer surveys. We encourage our customers to
participate in these surveys because they provide us
with important information that helps us to improve the
types of services we offer and how we provide them to
you. Your personal information and responses will remain
strictly confidential, even if the survey is conducted
by a third party. Participation in our customer surveys
is voluntary.
We take the information we receive from individuals
responding to our Customer Surveys and combine (or
aggregate) it with the responses of other
Internet Services customers to create
broader, generic responses to the survey questions (such
as gender, age, residence, hobbies, education,
employment, industry sector, or other demographic
information). We then use the aggregated information to
improve the quality of our services to you, and to
develop new services and products. This aggregated,
non-personally identifying information may be shared
with third parties.
Special Cases
It is Internet Services's policy not to
use or share the personal information about Visitors of
Members in ways unrelated to the ones described above
without also providing you an opportunity to opt out or
otherwise prohibit such unrelated uses. However,
Internet Services may disclose personal
information about Visitors or Members, or information
regarding your use of the Services or Web sites
accessible through our Services, for any reason if, in
our sole discretion, we believe that it is reasonable to
do so, including: to satisfy laws, such as the
Electronic Communications Privacy Act, regulations, or
governmental or legal requests for such information; to
disclose information that is necessary to identify,
contact, or bring legal action against someone who may
be violating our Acceptable Use Policy or other user
policies; to operate the Services properly; or to
protect Internet Services and our
Members.
"Cookies" and How Internet Services Uses Them
A "cookie" is a small data file that can be placed on
your hard drive when you visit certain Web sites.
Internet Services may use cookies to
collect, store, and sometimes track information for
statistical purposes to improve the products and
services we provide and to manage our telecommunications
networks. If you are a Member and have created your own
Personalized Page, we will use a cookie to save your
settings and to provide customizable and personalized
services. These cookies do not enable third parties to
access any of your customer information. Additionally,
be aware that if you visit non-Internet Services
web sites where you are prompted to log in or that are
customizable, you may be required to accept cookies.
Advertisers and partners may also use their own cookies.
We do not control use of these cookies and expressly
disclaim responsibility for information collected
through them.
Internet Services's Commitment to Children's Privacy
Protecting children's privacy is especially important to
us. It is our policy to comply with the Children's
Online Privacy Protection Act of 1998 and all other
applicable laws.
We have Web pages designed especially for our younger
users. While we make every effort to ensure that these
Web sites are fun and age-appropriate for our younger
audience, we believe that there is no substitute for
proper parental supervision. For further information
about tips, tools, age-appropriate or kid-friendly Web
sites and how to report online trouble, please visit
www.getnetwise.org.
Finally, Internet Services recommends
that children ask a parent for permission before sending
personal information to Internet Services,
or to anyone else online.
Public Forums
Please remember that any information you may disclose in
our Member Directory, or other public areas of our Web
sites or the Internet, becomes public information. You
should exercise caution when deciding to disclose
personal information in these public areas.
Internet Services's Commitment to Data Security
Services and Web sites we sponsor have security measures
in place to protect the loss, misuse, and alteration of
the information under our control. While we make every
effort to ensure the integrity and security of our
network and systems, we cannot guarantee that our
security measures will prevent third-party "hackers"
from illegally obtaining this information.
How to Access or Modify Your Information
Internet Services offers Members the
opportunity to access or modify information provided
during registration. To access or modify such
information, visit http://memberservices./
or contact our Customer Service Department at
(865) 862-8759.
Where to Direct Questions About Internet Services's
Privacy Policy
If you have any questions about this Privacy Policy or
the practices described herein, you may contact:
Customer Service
Internet Services
PO Box 875
Seymour, TN 37865
Revisions to This Policy
Internet Services reserves the right to
revise, amend, or modify this policy, our Internet
Service Agreement and our other policies and agreements
at any time and in any manner. Notice of any revision,
amendment, or modification will be posted in accordance
with the Internet Service Agreement.
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